hiHackerInsightsIDEAS FROM PEOPLE WHO BUILD
Back to insights
Hard lessons2009-12-07 · Archive

Apple Fails at Customer Service

Original English

Where this applies — and where it may not

Original English evidence, selected for practical experience and outcomes. Read the source discussion for context.

From the discussion

“the cash I'd paid for next-day hardware support), because "it might be a software problem, so you have to pay for software support." At least …”

@nomoresecrets · View source

Apple Fails at Customer Service

@nomoresecrets · 33 points · 29 comments

Read the Hacker News thread

Source: OpenIndex Hacker News dataset (ODC-By). Original content belongs to its authors. Summaries, translations, and suggested steps are AI-assisted editorial work. Read the sources; individual outcomes are not guarantees.