Hard lessons2009-11-07 · Archive
Creating Controversy for its own Sake (AA.com redesign fiasco)
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“In 2002 the company was 4 months post-9/11 and to see the people there move full speed ahead on new applications amidst the greatest challenge …”
@angusdavis · View source
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Creating Controversy for its own Sake (AA.com redesign fiasco)
@angusdavis · 210 points · 113 comments
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