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Business ideas2012-05-29 · Archive

Why cheap customers cost more

Original English

Where this applies — and where it may not

Original English evidence, selected for practical experience and outcomes. Read the source discussion for context.

From the discussion

“80% of our paying customers never contact us for help or support.”

@monkeymace · View source

Why cheap customers cost more

@monkeymace · 226 points · 67 comments

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Source: OpenIndex Hacker News dataset (ODC-By). Original content belongs to its authors. Summaries, translations, and suggested steps are AI-assisted editorial work. Read the sources; individual outcomes are not guarantees.