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Hard lessons2011-05-03 · Archive

Softlayer Cloud: An operations guy's rant about really bad service

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From the discussion

“Twice we raised support tickets and once it took around 6 hours to resolve and the other time it took 3 hours to resolve.”

@EternitiesEnd · View source

Softlayer Cloud: An operations guy's rant about really bad service

@EternitiesEnd · 115 points · 40 comments

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Source: OpenIndex Hacker News dataset (ODC-By). Original content belongs to its authors. Summaries, translations, and suggested steps are AI-assisted editorial work. Read the sources; individual outcomes are not guarantees.