Tool picks2017-11-30 · Archive
As a solo developer, I decided to offer phone support
Original EnglishWhere this applies — and where it may not
Original English evidence, selected for practical experience and outcomes. Read the source discussion for context.
From the discussion
“I spent 4 years working customer support, technical support and service desk gigs before I got a chance to enter software development (and now DevOps).”
@snuxoll · View source
Y
As a solo developer, I decided to offer phone support
@snuxoll · 563 points · 137 comments
Read the Hacker News threadSource: OpenIndex Hacker News dataset (ODC-By). Original content belongs to its authors. Summaries, translations, and suggested steps are AI-assisted editorial work. Read the sources; individual outcomes are not guarantees.