Tool picks2015-11-30 · Archive
Ask HN: How do you handle customer support on your site?
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From the discussion
“Interesting fact: Because our median response time on Intercom is around 12 minutes we convert about 80% of all inquiries (from visitors to paid clients).”
@tzaman · View source
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Ask HN: How do you handle customer support on your site?
@tzaman · 77 points · 56 comments
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